ALL SALES FINAL: Monster Vending sells used and refurbished machines (not new) and most items have to be shipped via freight companies. By using this site you the customer agrees that we you have read and understand the description of all equipment and that if items are purchased from this site all sales are final and no refunds will be given for any reason.
CREDIT CARD PURCHASES:: Monster Vending sells used and refurbished machines (not new) and most items have to be shipped via freight companies. By using this site you the customer agrees that we you have read and understand the description of all equipment and that if items are purchased from this site all sales are final and no refunds will be given for any reason.
CURRENCY: All currency listed on this site is for US dollars. Any payment made by any customer outside of the United States of America hereby agrees to make such payment in the form of US dollars. If wire transfer is used then the currency must be converted to US dollars prior to transfer into our banking system.
INTERNATIONAL: We welcome international customers to our site but remind them that all coin mechs and dollar validators are set up for US coins and US currency. International customers should contact us for machines that do not contain coin mechs or validators so that local units can be used for the local currency. Customs and other shipping arrangement for foreign shipment must be originated from the country being shipped to. Monster Vending has no knowledge of local customs laws or declarations. We will do our best to provide original bill of sales documents or packing lists as needed the final determination as to vending machines entering the local country is between the foreign customer and their governments.
LIABILITY: Monster Vending is not responsible for misuse of items sold on this website. By purchasing items from Monster Vending you the customer understands and agrees that we reserve the right to limit any liability (current or future) to the original cost of the items purchased.
ORDER CANCELLATION: Monster Vending reserves the right to cancel any order where freight has not been paid in a timely manner. In the unlikely event that 2 orders 'hit' our ordering system at the same time, for the same item, before our inventory can be corrected then the first order received will be considered valid. Should the above result in creating an out of stock situation Monster Vending reserves the right to cancel the second order and refund the purchase price to the customer. Once an order has been accepted into the system and the item is shipped the order shall be considered 'final' by the customer and Monster Vending. Once 'final' status has occurred the order is considered non cancelable by either party and all sales are final.
PARTS ORDERS: Please order your parts carefully. Do not rely on information from our parts representatives, they do not know what machine you have. Examine your actual machine before ordering to assure yourself that the parts you order will be correct. All parts sales are final. Should you order the wrong parts for your vending machine, Monster Vending is under no obligation to accept the parts as returned goods.
REFUSAL TO SELL: Monster Vending reserves the right to refuse service or to sell to any individual or business for any reason with or without notice. Should Monster Vending exercise this right all money paid by customer by our automated system will be promptly refunded.
SHIPPING: By ordering items on this site you the customer agrees to the following: After paying for your merchandise you will be directed to a link to pay for freight for items purchased. Items on this site do not include freight charges of any kind and freight is also an extra charge over and above the prices on this site. You the customer agree to pay freight in a timely manner or provide your own freight carrier to pickup items. You agree that the delivery address given at checkout will be open normal business hours for the trucking company to make the delivery (usually 8am-5pm local time). Failure to not have receiving personnel at the delivery address during these normal hours could result in delayed shipping time and a redelivery fee from the carrier. Should a redelivery fee be charged due to the conditions listed you will be responsible for these charges. Please make to sure to order the appropriate accessorial charges when you pay for your freight. If you do not have a dock or a forklift then you need to order lift gate delivery. If you do not have a way to get the machine into the building then you need to order inside delivery. Should you fail to order these items at the time you checkout and find later that they are needed then are responsible for the additional charges that may occur to add these services. Failure to authorize these needed services in a timely manner could result in storage charges being incurred from the carrier. Should storage charges incur as a result of your delayed action you will be responsible for these charges in addition to the original added accessorial charges. All freight charges must be prepaid before items are shipped. We accept Paypal, or credit cards to book freight. If this is not a satisfactory payment method for you then you must book your own freight with a carrier of your choice. After you pay for items you will be directed to a special page to pay for your freight or book it yourself. We receive a very good discount from freightquote.com and other trucking companies due to our volume of shipping. The freight quote on the item that you requested is listed on the following screens is at our already discounted rate. All freight travel times are approximate and 'not' guaranteed unless you choose guaranteed delivery options and pay the corresponding rates accordingly. Inside delivery is an expensive option for some carriers, it can cost as high as $100 extra per machine and the common carrier must be able to move the machine in with a pallet jack. Common carriers do not move machines to higher or lower floors of the building via elevators or stairs. Common carriers do not setup the machines at the location. If you need setup or the machines moved to higher or lower floors via stairs or an elevator you must hire a local delivery service after the machines have been delivered. If Local Southern California customers; should you choose a common carrier to move your freight (Saia, etc) we reserve the right to upgrade to a local freight company (such as Vending Machine Movers) at no additional charge. Choose your carrier well. Our highest rated carriers (top 3) had minor damage claims in less than 2.7% of all freight moved. The lowest rated carriers (bottom 2) had minor damage claims at over 9% of all freight moved. Please remember than shipping is arranged as a courtesy and that if your item arrives with minor damage 'National Motor Freight Association regulations' require you to accept delivery and file a freight claim with the carrier. VERY IMPORTANT: Should your freight arrived damaged, be sure to have the driver note the damage on all copies of the delivery receipt including a signed copy by the driver for you to keep. Failure to have a signed delivery receipt with damage noted will more than likely cause your claim to be denied.
WARRANTY INFORMATION: Monster Vending warranty is listed on our warranty page. All warranty items must be sent to Vending Advantage by UPS (parts only not the entire machine) or other means at customers own expense. Warranty is valid in lower 48 states. Warranty for Alaska, Hawaii, and all other countries is modified as follows: All warranty items must be returned at customers own expense and replacement items must have freight, shipping or UPS charges paid by customer. The machines on this site and large, heavy items and due to the cost of shipping we do not accept returns or make refunds on items. All sales are final.