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All warranty items must be sent to Monster Vending by UPS (parts only not the entire machine)
or other means at the customers own expense. Warranty is valid in lower 48 states. Warranty for Alaska, Hawaii, and all
other countries is modified as follows: All warranty items must be returned at the customers own expense and replacement
items must have freight, shipping or UPS charges paid by customer. The machines on this site and large, heavy items and
due to the cost of shipping we do not accept returns or make refunds on items. All sales are final.
Every effort is made to ensure that any purchased equipment, refurbished or used, has been thoroughly checked out before
it leaves our building. We have a large, in-house parts and service department staffed with personnel who are experienced
with just about any problem you may encounter.
All machines rated A, B or C have changers and validators (if applicable) and carry a 30 day limited (parts) warranty.
This includes (but is not limited to) all components such as, changers, validators, refrigeration units (removable type,
soda machines etc.), motors, solenoids, logic boards, control boxes, digital display units. Exclusions: Warranty does not include display lamps, fluorescent of incandescent, fixed place refrigeration
units (coolers, ice cream machines, frozen machines etc).
For local customers: If parts are needed, return the defective part within thirty days and we'll be happy to repair
or replace the part. For local customers we will offer phone support for all labor issues for a period of thirty days at
no charge for all walk in store purchases. We only offer labor at no charge if you return the machine to us for repairs
to be done in our shop.
For on-line/out-of-area purchases: If parts are needed, return the defective part within thirty days and we'll be
happy to repair or replace the part. We will offer phone support for all labor issues for a period of thirty days at no
charge for all online or internet purchases. WE DO NOT COVER LABOR CHARGES, IF YOU REQUIRE A TECHNICIAN AT YOUR HOME OR
BUSINESS, YOU MUST PAY FOR IT. WE SEND VENDING MACHINES ALL OVER THE WORLD SO WE NEVER SEND REPAIR PEOPLE TO YOUR
LOCATION, WE ONLY OFFER A PARTS WARRANTY ONLY.
Exclusions: Acts of vandalism, fire, flood, other natural disasters, power surges causing disruption to
machine power or excess power to be delivered to machine by generators or other means, or 'salting of machines*'
are not covered by warranty . *'Salting of machines' occurs when salt water is poured or injected into the coin
chutes or validators of vending machines for purpose of cheating machine. Many times the act of 'salting' ruins
the coin mech or validators and renders it unusable.
Damage from shipping (minor damage in less than 2.7% with our best carriers): If the machine we send you is damaged in shipment please note the damage on the Bill of Lading
and have the driver sign your copy for proof of claim. Shipping damage is very rare but when it does occur it is usually
minor. Broken glass on snack machines or bent legs is not a big deal to repair so do not refuse the machine for minor
damage. Usually the freight company will make a quick payment for such minor repairs. We have had damage in less than
2.7% of all items shipped with our better carriers. In the unlikely event that the machine has suffered major damage
contact the freight company to inspect the shipment and after inspected (over $400 repairs) then refuse the shipment
and have the Bill of Lading marked 'refused due to major damage'. Freight is booked as a courtesy and Vending
Advantage never assumes any responsibility for the actions of the freight company, either due to damage, missing items,
freight storage charges or other items out of our control. All freight charges are considered final and will never be
refunded by Monster Vending. Should a major claim occur please remember to include your freight charges in your claim.
To report a freight claim on a shipment booked with our carriers please call the carrier directly and give them the
PRO number listed on the Bill of Lading.
Distributors of Refurbished Vending Machine and Parts
All items FOB Oak Point, TX 75068. All company trademarks and logos used on this site are property of their respective owners, and all of the companies rights are reserved. Monster Vending has no affiliation with any of these companies nor do we represent or are distributors of these companies in any way. Trademarks and logos are ONLY used for display purposes. Monster Vending is not affiliated with Automatic Products, National Vendors, Coca Cola, CCE, Pepsi, or PBG in any way and simply sells their equipment in refurbished condition. All prices are in US dollars. USA, Texas residents please add sales tax @ 8.25% to all purchases. Prices subject to change without notice. We are not bound by or liable for typographical errors on this site, regarding prices, inaccurate pictures, or other mistakes. Please see legal notices about this site. Please see copyright information page for copyright information.